Working with Others in the Work Place for Work Based Supervisors - Allin L & Turnock C (2007)

Table of Contents

1. WORKING WITH OTHERS IN THE WORK PLACE FOR WORK-BASED SUPERVISORS: Allin L & Turnock C (2007)
2. The Importance of Working with Others
3. Roles and Responsibilities of Individuals and Groups
4. Groups and Individuals
5. Individual's Needs and Difference
   1. personalDevPersonal development
6. Leadership - Working With Others
7. Competencies of Working with Others
8. Dealing with Conflict
   1. Resolving conflict
   2. Negotiating Strategies
9. Assertiveness
   1. What is assertiveness?
   2. Passivity
   3. Aggression
   4. Body language
   5. Communication
10. Developing strategies for effective working
11. Conclusion
12. References

References

BUPA Health Information Team (2004) Improving Assertiveness. http://hcd2.bupa.co.uk/fact_sheets/html/improving_assertiveness.html

CAIPE (2006) Definition and Principles of Interprofessional Education. http://www.caipe.org.uk/

Friends School of Minnesota (2002) Conflict Resolution Training Manual. http://www.fsmn.org/

Key Skills Support Programme (2005) Working with Others. http://www.keyskillssupport.net/teachinglearning/individualkeyskills/working/teach.aspx

Millar D, Catt S and Carlson R (1996) Fundamentals of Management. A framework for excellence. West Publishing Company.

Thomas P, Sattler E D and Doniek M S (2006) Fitness Management. Courtney Hadden.

Tuckman B. (1965) Developmental Sequence in Small Groups. Psychological Bulletin. 63: 384-399.

Tuckman B and Jensen M (1977) Stages of Small Group Development. Group and Organizational Studies. 2:419-427.

US Coast Guard (2004) Competencies of Working with Others. http://www.uscg.mil/leadership/leadci/work.htm